- Contact BauBau shop before returning any items.
- You can return the product within 30 days of delivery.
- The product must be in new condition.
- To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
- Want to switch to another product? You can do that, just contact us.
- If a package is unclaimed you might have to pay a handling fee.
Please contact BauBau shop before returning any items at firstname.lastname@example.org
It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts BauBau shop and gives information relevant and the reason for complaint.
You can return the product within 14 days of delivery. If the product is ruined or used the product shall not be refunded. Make sure to include an accurate description as to why the product is being returned as well as your contact information. If possible please also provide us with a tracking number. BauBau shop suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.
Returning A Package
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. BauBau shop is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.
Want to switch to another product?
Return the product you have received and send us an e-mail telling us which product you want instead. BauBau will happily exchange your item bought for another item, store credit og money refund.
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us at email@example.com
For packages that are not cashed at your post office within 14 days, BauBau shop reserves the right to charge you a handling fee to cover
return shipping and freight companies' administrative costs.
All enquiries: firstname.lastname@example.org